Shipping is free on purchases over $250 within the U.S.

Canada shipping rates are calculated at checkout.

All other international orders have a flat $175 shipping fee.

Orders process within 1–3 business days.

Delivery typically takes 4–10 business days after processing.

Pre-order timelines vary and are not included in this estimate.

We do not accept returns, exchanges, or warranties on:

• Sale items
• Gift cards
• Any item that received additional discounting after purchase
• Past models: pre-26 WINTER (e.g., 25 WINTER, Archive, Black Friday, pop-up sales, etc.)
• Used or ridden snowboards

• Eligible boards may be returned within 30 days of delivery.
• Boards must be brand new, unused, and still in factory plastic.
• Customer is responsible for return shipping.
• Once a board has been ridden or mounted, it is not returnable or exchangeable.
  
  Please double-check sizing before purchasing to reduce unnecessary shipments. We’re always here to help you choose the right size via live chat or email.

Yes - as long as it is unused and still in plastic.

Feel free to flex it, inspect it, and carpet test it at home. If it’s not the right fit, you can return or exchange it within 30 days.

Once a board has been ridden, it becomes yours to keep - we cannot accept returns or exchanges on used boards.

Email frontdesk@signalsnowboards.com or use our live chat.

We can only exchange boards that are brand new, unused, and still in plastic.

If the new board costs more or less than your original, we’ll issue a refund or invoice you for the difference.

Your 24/25 Signal Snowboard is protected against material or construction defects for two (2) years from the original purchase date.

Warranty Exceptions / Non-Covered Items

We do not accept warranty claims on:

• Sale items
• Boards with additional discounting after purchase
• Past models (pre-26 WINTER)
• Damage caused by misuse, impact, or normal wear
• Used boards purchased second-hand
• Gift cards

Stolen Packages

Signal is not responsible for stolen packages.

Please monitor your tracking closely and contact the carrier immediately if something appears off.

What size snowboard is right for me?

Sizing depends on:

• Weight
• Boot size
• Height
• Riding style & terrain preference

Every board page features a sizing guide. If you need personalized help, reach out via live chat, email, or phone - we’d love to help you pick the right setup.

All Signal boards come with factory wax applied - ready to ride.

We recommend a hot wax after 4–5 days on snow (depending on conditions).

Waxing beforehand is optional and personal preference.

Visit our Store Locator for all authorized Signal retailers.